Support

Neoti Support

Welcome to Neoti Support, your comprehensive resource for LED display solutions assistance. Whether you’re initiating a new project or seeking support for an existing product, our dedication is to ensure your Neoti products achieve and maintain optimal performance. From the initial setup to ongoing maintenance, we’re committed to being your go-to resource for all stages of your LED video wall project. Explore our extensive range of support services, tailored to meet your needs and ensure the success of your LED display endeavors.

At Neoti, your satisfaction and success are our top priorities. Our support services are designed to provide you with the assistance, resources, and knowledge you need to ensure your LED display projects are successful and your products remain in top condition. For any questions or additional support needs, don’t hesitate to reach out to us.

Request Support

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Immediate Assistance When You Need It

Encounter an issue? Our Request Support service is here to help. Simply submit your support request, and our dedicated team will get back to you promptly with the solutions you need.

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LED Service & Repair

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Expert US Based Care for Your LED Displays

Neoti’s LED Service & Repair based in the midwest offers specialized attention to restore your displays to their peak condition. From minor fixes to major repairs, trust our experts to provide fast and effective service.

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Remote Support

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Guidance at Your Fingertips

With Neoti’s Remote Support, help is just a call or click away. Our technicians can guide you through troubleshooting steps or remotely access your system to resolve issues directly.

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Tiered Installation Services

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Customized Installation to Fit Your Needs

Neoti offers Tiered Installation Services tailored to the complexity and requirements of your project. From basic setup to full-service installation, choose the level of service that best fits your needs.

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Knowledgebase

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Answers When You Need Them

Our Knowledgebase is a comprehensive resource filled with articles, guides, and FAQs designed to help you understand and utilize your LED display solutions to their fullest potential.

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Software Downloads

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Stay Updated and Optimized

Ensure your Neoti LED displays are running the latest software for optimal performance and new features. Our Software Downloads section provides easy access to updates and management tools.

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LED Training

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Expand Your LED Knowledge

Whether you’re new to LED technology or looking to deepen your expertise, Neoti LED Training offers courses and workshops to enhance your skills and understanding of LED display solutions.

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Warranty

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Peace of Mind with Neoti

Our comprehensive warranty policies provide coverage and support for your LED displays, ensuring your investment is protected. Learn more about our warranty terms and how to make a claim.

Let's Talk About Your Project

Joe Fonderoli
[Neoti] has gone above and beyond our expectations! They truly are a partner that puts the Colts’ best interest first.
Joe Fonderoli
[Neoti] has gone above and beyond our expectations! They truly are a partner that puts the Colts’ best interest first.
Joe Fonderoli
Joe Fonderoli
David Beaty
These cutting edge displays truly separate our locker room as one of the finest in the country.
David Beaty
These cutting edge displays truly separate our locker room as one of the finest in the country.
David Beaty
David Beaty
Ilya Livshits
We used Neoti due to a combination of pricing, customer service and ease of install.
Ilya Livshits
We used Neoti due to a combination of pricing, customer service and ease of install.
Ilya Livshits
Ilya Livshits
Rick Streb
It was so easy to work with Neoti on a very challenging and unique
project. They were incredibly responsive and knowledgeable throughout the entire process.
Rick Streb
It was so easy to work with Neoti on a very challenging and unique
project. They were incredibly responsive and knowledgeable throughout the entire process.
Rick Streb
Rick Streb
Travis Askew
The entire Neoti team was fantastic to work with. Their sales and technical support were very responsive and made it easy for us to bring our booth to the next ...
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Travis Askew
The entire Neoti team was fantastic to work with. Their sales and technical support were very responsive and made it easy for us to bring our booth to the next level.
Travis Askew
Travis Askew
Keith Bride
We are pleased with the wall and most certainly pleased with the entire Neoti team. Working with Charles, Joe and the entire crew has been a pleasure.
Keith Bride
We are pleased with the wall and most certainly pleased with the entire Neoti team. Working with Charles, Joe and the entire crew has been a pleasure.
Keith Bride
Keith Bride
Paul Pamer
Don't buy a projector until you look at an LED wall.
Paul Pamer
Don't buy a projector until you look at an LED wall.
Paul Pamer
Paul Pamer
Dale Kivimaki
They know what they’re talking about and what I’m talking about. I’ve dealt with sales people who don’t understand what we do and it’s a lot of ‘Let me...
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Dale Kivimaki
They know what they’re talking about and what I’m talking about. I’ve dealt with sales people who don’t understand what we do and it’s a lot of ‘Let me get back to you.’ When I talk to Neoti, it’s an answer right away. Having that expertise means a lot to us.
Dale Kivimaki
Dale Kivimaki
Keith Bride
My CFOs need me to have all the information so they can give a thumbs up. Neoti responds very quickly and I have become an expert in my own right.
Keith Bride
My CFOs need me to have all the information so they can give a thumbs up. Neoti responds very quickly and I have become an expert in my own right.
Keith Bride
Keith Bride
Kevin Winkler
Working with Neoti was great; Neoti worked closely with us every step of the way to create a one-of-a-kind screen that far surpassed our and the clients’ expectations.
Kevin Winkler
Working with Neoti was great; Neoti worked closely with us every step of the way to create a one-of-a-kind screen that far surpassed our and the clients’ expectations.
Kevin Winkler
Kevin Winkler

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