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Case Study DC Fire & EMS Control Room Upgrade

What Set Neoti Apart for DC Fire & EMS?

When the District of Columbia Fire & EMS needed to upgrade its outdated, unreliable LCD control room displays, they turned to Neoti for a display solution that doesn’t just look good—it performs flawlessly when lives are on the line.

Unmatched Visual Clarity

Operators sit just 8 feet from the display wall. Neoti’s 0.9mm pixel pitch solution delivers ultra-sharp resolution with virtually no visible seams. Fine detail matters—and Neoti delivers it with:

  • Seamless display panels (no distracting bezels)

  • Advanced image processing & superior black levels

  • Reduced eye fatigue for better focus and fewer mistakes

Serviceability Without the Stress

Downtime? Not with Neoti. The video wall was delivered with spare LED panels, and individual modules can be replaced without taking the entire system offline—saving time, money, and operational risk.

Future-Proof Scalability

Whether preparing for high-profile events like presidential inaugurations or everyday emergency responses, the Neoti system is designed for growth, flexibility, and reliability.

Rapid Deployment on a Deadline

High-stakes timelines call for precision and performance. Neoti was selected for its ability to meet strict scheduling needs without compromising quality or cutting corners.

US-Based, Human-Centered Support

From planning to installation and beyond, the DC team benefited from Neoti’s legendary responsiveness. Our U.S.-based support team worked closely to anticipate needs and provide proactive solutions at every step.

Why Neoti? Because every second matters in emergency response.

Project Specs:

dvLED Flip Chip COB: UHD2 Series

Challenge

Neoti’s Solution

Failing, bezel-heavy LCD setup

Seamless, bezel-free LED display with 0.9mm pixel pitch

High-stress event prep

Rapid deployment and rock-solid reliability

Eye fatigue from poor visuals

Image processing optimized for 24/7 operations

Future-proof tech needed

Modular, serviceable, and scalable system

Download the full case study to explore the details of how Neoti helped DC Fire & EMS prepare for any scenario with confidence.

The quality of the product, the support we received, and Neoti's ability to meet our deadlines were outstanding. When I initially mentioned the timeline, my leadership laughed and said it wasn’t possible— but Neoti delivered.

Thomas Chenworth, DC Fire & EMS

Neoti Customer

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Joe Fonderoli
[Neoti] has gone above and beyond our expectations! They truly are a partner that puts the Colts’ best interest first.
Joe Fonderoli
[Neoti] has gone above and beyond our expectations! They truly are a partner that puts the Colts’ best interest first.
Joe Fonderoli
Joe Fonderoli
David Beaty
These cutting edge displays truly separate our locker room as one of the finest in the country.
David Beaty
These cutting edge displays truly separate our locker room as one of the finest in the country.
David Beaty
David Beaty
Ilya Livshits
We used Neoti due to a combination of pricing, customer service and ease of install.
Ilya Livshits
We used Neoti due to a combination of pricing, customer service and ease of install.
Ilya Livshits
Ilya Livshits
Rick Streb
It was so easy to work with Neoti on a very challenging and unique
project. They were incredibly responsive and knowledgeable throughout the entire process.
Rick Streb
It was so easy to work with Neoti on a very challenging and unique
project. They were incredibly responsive and knowledgeable throughout the entire process.
Rick Streb
Rick Streb
Travis Askew
The entire Neoti team was fantastic to work with. Their sales and technical support were very responsive and made it easy for us to bring our booth to the next ...
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Travis Askew
The entire Neoti team was fantastic to work with. Their sales and technical support were very responsive and made it easy for us to bring our booth to the next level.
Travis Askew
Travis Askew
Keith Bride
We are pleased with the wall and most certainly pleased with the entire Neoti team. Working with Charles, Joe and the entire crew has been a pleasure.
Keith Bride
We are pleased with the wall and most certainly pleased with the entire Neoti team. Working with Charles, Joe and the entire crew has been a pleasure.
Keith Bride
Keith Bride
Paul Pamer
Don't buy a projector until you look at an LED wall.
Paul Pamer
Don't buy a projector until you look at an LED wall.
Paul Pamer
Paul Pamer
Dale Kivimaki
They know what they’re talking about and what I’m talking about. I’ve dealt with sales people who don’t understand what we do and it’s a lot of ‘Let me...
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Dale Kivimaki
They know what they’re talking about and what I’m talking about. I’ve dealt with sales people who don’t understand what we do and it’s a lot of ‘Let me get back to you.’ When I talk to Neoti, it’s an answer right away. Having that expertise means a lot to us.
Dale Kivimaki
Dale Kivimaki
Keith Bride
My CFOs need me to have all the information so they can give a thumbs up. Neoti responds very quickly and I have become an expert in my own right.
Keith Bride
My CFOs need me to have all the information so they can give a thumbs up. Neoti responds very quickly and I have become an expert in my own right.
Keith Bride
Keith Bride
Kevin Winkler
Working with Neoti was great; Neoti worked closely with us every step of the way to create a one-of-a-kind screen that far surpassed our and the clients’ expectations.
Kevin Winkler
Working with Neoti was great; Neoti worked closely with us every step of the way to create a one-of-a-kind screen that far surpassed our and the clients’ expectations.
Kevin Winkler
Kevin Winkler

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